Harvey Perocho
Customer Service Specialist & Virtual Assistant
Experienced in customer service, virtual assistance, basic website management, and AI development. I help businesses streamline operations and enhance customer experiences through dedicated support and innovative solutions.
Skills & Expertise
Development
Shopify Development
Custom themes, apps, and e-commerce solutions
WordPress Management
Site management, updates, and basic customization
AI Development
Building AI-powered applications and solutions
API Integration
API review, testing, and integration services
Content & Media
Audio Editing
Professional audio editing and post-production
Photo Editing
Image enhancement, retouching, and graphic design
Social Media Management
Content strategy, scheduling, and community management
Customer Service
Customer Support
Inbound, outbound, chat, and email support
Company I've Worked With
Six Eleven Global Services
Providing comprehensive virtual assistance and customer support solutions to help businesses streamline their operations and enhance customer experiences.
Virtual Assistance House
Delivering professional virtual assistant services and remote support solutions to help businesses scale efficiently and focus on core objectives.
Featured Projects
Website Management
Comprehensive website maintenance, content updates, and performance optimization for business websites
Social Media Management
Strategic social media campaigns, content creation, and community engagement across multiple platforms
Customer Service Representative
Professional customer support through multiple channels including chat, email, and phone support
Sales Representative
Lead generation, client relationship management, and sales conversion optimization
AI Developer
Building intelligent applications, chatbots, and automation solutions using cutting-edge AI platforms and workflow automation tools
About Me
I'm a versatile digital professional with expertise spanning e-commerce management, customer service excellence, and innovative technology solutions. I specialize in managing Shopify stores by handling inventory, creating product variants, and launching new products that drive growth.
Beyond e-commerce, I bring extensive experience in customer service across multiple channels, providing
understanding the importance of user experience and client satisfaction. This perspective informs every project I work on, ensuring solutions that are not only technically sound but also user-friendly.
Whether you need Shopify store management and optimization, AI-powered automation, engaging content creation, or comprehensive customer support solutions, I'm committed to delivering results that exceed expectations.
Let's Work Together
Ready to bring your project to life? I'd love to hear about your needs and discuss how I can help you achieve your goals.